| Swansea Past, Present and Future Online Shop: Terms and Conditions Making A Purchase Making a purchase couldn’t be easier. Just browse the Swansea Past, Present and Future online shop and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Proceed to Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept credit card payments via Stripe. If you are shopping from outside of the UK your credit card company will convert the transaction into your own currency. We accept Visa, Visa Debit, Mastercard, Solo, Maestro and Visa Electron. Cancelling an Order Swansea MAD strives to process your order immediately after Checkout so you can receive your item(s) as soon as possible. Once you have hit the ‘Place Order’ button at Checkout we begin to process your order. If you decide after Checkout that you would like to cancel your order, please call 01792 648420 or email geraint@madswansea.com. Shipping And Handling Q) What are the shipping and handling costs and where do you deliver to? A) Swansea MAD offers free shipping to post anywhere in the United Kingdom. Q) How long will my order take to arrive? A) Your order will be processed upon receipt and we aim to deliver it within 10 working days. Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Reaching Us If you need to reach us, please email us on geraint@madswansea.com. Alternatively, you can call us on 01792 648420 or write to us at Swansea MAD, 216 High Street, Swansea, SA1 1PE. Returns Policy The Swansea Past, Present and Future online shop offers a 30 day free returns policy, which begins on receipt of the item. All unwanted goods should be returned in a resaleable condition, as they were received. This does not affect your statutory rights. Please email Geraint Turner on geraint@madswansea.com to request your refund or exchange. If your item is faulty or the incorrect item was received, please get in contact with us to arrange a return. You have a legal right to return any item that does not match the description on our website, is not fit for its intended purpose, or is not of satisfactory quality. You are entitled to a refund if you tell us this within 30 days of receipt of the item, or you may request a replacement item instead. |